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Houston Water Restoration Services: The Basics

8/12/2019 (Permalink)

When disasters strike, they can cause extensive water damage to one's property.

The Purpose And Value Of Water Restoration Services

These days, many homeowners experience property damage as a result of natural disasters such as floods, storms, fires and tornadoes. When these disasters strike, they can cause extensive Houston water damage to one's property. Additionally, the initial water damage can create the moist, wet environment necessary for mold to thrive. Thus in addition to having the structural integrity of one's residential property compromised, Houston water damage can result in the growth of health-compromising fungi on the premises. For these reasons and more, people who find themselves subjected to water damage should attain professional restoration services. Learn more about the purpose and value of water restoration services by reviewing this quick reference guide:

Water Restoration Services: The Basics 
Water restoration services are designed to help restore your property to its original condition following a natural disaster, pipe leak, or any other situation that causes substantive Houston water damage. There are several steps in the water restoration process, some of which include cleanup, repair, and drying. Here are some of the advantages you can attain from seeking these professional services:

1. Immediate Assistance.
One of the greatest benefits of attaining water restoration services is that you get immediate assistance. This is important because mold can start to grow on your property within a day of the initial Houston water damage. Attaining immediate assistance ensures that remediation specialists will be able to prevent the proliferation of mold.

2. Insurance Help.
In addition to offering homeowners expert cleanup and restoration assistance, water remediation specialists can also provide them with insurance help. Specifically, a water damage restoration firm will work with your insurance representative to assist with the preparation of documents and securing the total sum of the insurance claim. These efforts will help you save a great deal of money and time.

3. Use Of Sophisticated Equipment.
Another benefit of attaining professional water restoration services is that the remediation specialists make use of sophisticated equipment to expedite and optimize the cleanup process. Some of the equipment used includes portage extraction devices, dehumidifiers, and a moisture gauge.

Why Choose SERVPRO? 
When you discover that your home has been adversely affected by water damage, you need to act immediately. By calling a professional water restoration company, you can prevent the onset of secondary water damage and bring your residential property back to its original condition. To obtain excellent remediation services from a professional staff, trust the professionals of SERVPRO. We offer 24/7 emergency services and have become industry leaders due to our commitment to operating in excellence. We're ready to start restoring your property today, so call us now at (281) 219-8180!

Kingwood Home Care: Wait! Don’t Throw That Away!

8/12/2019 (Permalink)

SERVPRO takes pride in our restoration vs. replacement

The vast majority of water damage in Kingwood, Humble, and throughout the Houston area comes from floods or sewage backups. Flood and sewage water can harbor dangerous levels of bacteria, viruses, and debris that can dramatically affect the safety of buildings. When properties are not cleaned properly after Kingwood or Humble water damage, mold growth can occur.

After a devastating flood, fire, or other water damage, the first thought of many is to toss everything out. However, this may not be necessary – if you act quickly with the correct processes, tools, and cleaners. The professionals at Houston SERVPRO have the tools and expertise necessary to restore quickly your household items, antiques, artwork, furniture, clothing, drapes, and even photos so you can hold onto your family’s treasures.

One of the most difficult aspects of a disaster is the loss of keepsakes and items in the home. If you are faced with rising waters in your home, move quickly to higher ground. However, if you have time, and it is safe to move your keepsakes out of the line of water, do so with care. Move photo albums, fine art, antiques, and other items that are precious to your family to high shelves in closets or cabinets, or upstairs if your home is multilevel. Other items, such as upholstered furniture, drapes, clothing, and electrical equipment, can be replaced or restored after water damage.

If water levels rise quickly, as they often do in the Houston area, as soon as it is safe, move your keepsakes, out of the flooded area. Even after Mother Nature has caused Kingwood flood damage and has filled the water with muck, many items can be saved through the meticulously care and cleaning of our SERVPRO team. When water damage occurs, we spring into action the moment you call. From the pumping out of the water to the removal of carpet and drywall, to the drying out of your property with industrial strength fans and dehumidifiers, to the restoration of items in your home, we are there for you when disaster strikes.

Don’t lose hope when your home or office is inundated with flood waters; we can help. Our expertise and history of service within the restoration industry has led many insurance companies to grant SERVPRO status as a preferred cleanup and restoration company.  While many people attempt to clean up after a flood, the truth is that without industry-leading tools, your property can be overrun with mold in the coming months. If this happens, reach out to your local Humble mold remediation experts.

About Kingwood-Humble SERVPRO

The SERVPRO teams of Kingwood and Humble are Faster to Any Size Disaster, helping residential and commercial property owners when floods, fires, mold growths, sewage backups and other events happen. Our primary focus is to get your home back into a safe and healthy condition as quickly as possible. In addition to our neighbors in Kingwood and Humble, we proudly serve surrounding communities in the Houston area.

Lone Star College Kingwood Enrolling Students for Fire Science Technology AAS Degree

7/22/2019 (Permalink)

Lone Star College Kingwood Enrolling Students for Fire Science Technology AAS Degree

Lone Star College Kingwood Enrolling Students for Fire Science Technology AAS Degree this specialized two year associates degree program enhances a firefighters' knowledge base and helps promote advancement opportunities for career firefighters.

The degree is a two year program that allows graduates to enter into the workforce quickly, if students have participated in the Basic Structural Firefighter Certificate Level program those credits may be applied to this degree program,.  The Fire Science Technology AAS Degree is available at LSC CyFair, Kingwood and Montgomery campuses.  

The summary of the program posted online includes: "The associate of applied science degree in fire science technology is designed to enhance firefighters’ knowledge base and help students obtain advancement opportunities in the fire service field. The program is also designed to provide opportunities for job advancement for currently employed fire fighters. The structural firefighting certificate is for students wanting to pursue entry-level opportunities as fire fighters. Interested students should contact fire science technology faculty for information regarding application and admission to the program."

"Lone Star College is accredited by the Southern Association of Colleges and Schools Commission on College to award Associate of Arts (AA), Associate of Arts in Teaching (AAT), Associate of Science (AS) and Associate of Applied Science (AAS) degrees."

On The Job Safety During After A Water Loss

7/11/2019 (Permalink)

Job site safety protocols for SERVPRO

Following a commercial water loss the first priority of our clients is to get their business back up and running as soon as possible.  SERVPRO is committed to responding to water losses 24 hours a day and 7 days a week, 365 days a year including offering water restoration services on Christmas!

When we receive a call for emergency water extraction services our technician crews immediately dispatch to the loss site.  Upon arrival the Crew Chief will introduce himself, explain the restoration process and begin to create a scope of work to document the loss for future communication with the client and insurance company.  

Once the client has given the technician crew authority to proceed with services the Crew Chief will do an initial safety inspection of the job site.  During a water damage crews will be exposed to a wide range of safety issues.  

One of the top responsibilities of a water restoration technician I to identify, communicate and if possible eliminate safety hazards.  The most common safety hazards that technicians comes across on water damage projects are from slip, trip and fall issues.  The job requires particular hazards including water, hoses and power cords.  If these necessary products are not installed correctly they can become a hazard on the job site for crews and clients.  That is why we take safety seriously including a weekly safety meeting with all technicians to inform and educate them on how to avoid and manage safety risks on jobs.

Some of the extra precautions we take to ensure job site safety during a job include:

  • Inspecting each power cord at the end of every project.
  • Any power cord that has nicks, frays or cuts must be removed from service.
  • Wearing appropriate personal protective equipment (PPE) especially when mold or esbestos is found on a job site.
  • Proper PPE while applying antimicrobial and biocides.

Our clients' safety and the safety of our employees is out top priority and we are proud to have a safety program in place to ensure our jobs are completed effectively and safely. 

Weather Terms To Know During Storm Events by KPRC Click2Houston Meteorologist Team

7/2/2019 (Permalink)

Weather terms to know to better understand severe weather warnings from local news stations.

The KPRC Click2Houston Meteorologist Team has put together a full Sever Weather Guide for Hurricanes and Flooding for the Houston and Gulf Coast Area.  Click here to download the full guide.

Within the guide they outline some of the key weather terms that all Houstonians should know to be able to better understand severe weather and what happening in our environment during storm events.

  • Tropical Disturbance: 100 to 300 nautical miles in diameter of organized thunderstorms that maintains its identity for 24 hours.

  • Tropical Depression: a cyclone with maximum sustained surface winds of up to 39 miles per hour.

  • Tropical Storm: a cyclone with sustained surface winds greater than 39 miles per hour.

  • Hurricane: a tropical cyclone located in the Atlantic Ocean, Caribbean Sea, Gulf of Mexico or Eastern Pacific Ocean with maximum sustained surface winds of 74 miles per hour.

  • Hurricane Advisory: a report issued from the National Hurricane Center that informs the public of hurricanes through the duration of its life cycle.  

  • Hurricane Warning: when an announcement is made that hurricane force winds are expected within a geographic area.

  • Hurricane Watch: an announcement when hurricane force winds are possible with up to 48 hours notice of landfall.

  • Severe Thunderstorm Watch: an announcement that sever thunderstorms are possible, regardless of if they actually occur.

  • Severe Thunderstorm Warning: a warning when severe thunderstorms are occurring or imminent.

  • Flash Flood: flooding caused by the rapid rise of water, flash flooding typically happens within minutes to several hours after heavy rainfall.

  • Flash Flood Watch: an announcement issued when conditions are favorable for flash flooding.

  • Flash Flood Warning: an announcement issued when flash flooding is imminent or occurring. 

  • Flood: overflowing of a stream or other body of water.

  • Flood Watch: an announcement issued when it is likely flooding will occur. 

  • Flood Warning: a warning issued when flooding is imminent or occurring.

  • Tornado Watch: an announcement issued when severer thunderstorms and tornadoes are possible in or the near the watch area.

  • Tornado Warning: a warning issued when a tornado has formed, is imminent or a rotating thunderstorm capable of producing a tornado is observed. 

Why Complete An Emergency Ready Profile (ERP) with SERVPRO

6/27/2019 (Permalink)

SERVPRO ERP Emergency Ready Profile

Weather you are a facility manager or emergency risk manager you know that in an emergency situation time is money.  To properly mitigate (reduce) losses at your commercial facility it is critical that our technician crews have detailed information about your building at their finger tips.  The more proactive information we have on file the faster we can service your building.

SERVPRO has introduced the Emergency Red Profile or ERP which is a proactive remediation plan that can be executed well before you ever "need it" or before a water, fire or mold loss occurs.

ERPs are free to complete and involve a one-on-one walk through of the facility with one of our trained commercial representatives.  The CR will evaluate your building, preform a "soft scope" to get a rough floor plan on file, mark your water and gas lines, receive critical information about on site security and how to access the building.

After the ERP is complete in person it will be digitized and sent back to corporate contacts including risk management, facility managers and property managers.  

In the event the facility is in need of emergency mitigation services our office can quickly access your ERP to understand better how to access the building quickly, total square footage and equipment required to complete the job.

Having an ERP on file is a proactive way to be ready for whatever may happen and ensure that your building can be quickly remediated and back up in running in regular business order as fast as possible. 

New Caney High School Floods In Recent Humble Flash Floods

6/19/2019 (Permalink)

Cleveland ISD Superintendent Chris Trotter stays on campus with students flooded in after Kingwood/Humble/New Caney flash floods.

In early May the Kingwood, Humble and New Caney area found themselves in a familiar situation - wide spread flash flooding caused by continuous rain bands across the north east Houston area.

Social media was flooded with photos and first hand videos of home owner after home owner battling intruding water into their homes and business.

The Red Cross immediately deployed to Southside Elementary School in Cleveland, TX to help when it was announced that about 800 students were stranded at the school and would need to hunker down and spend the night on campus.  The roads surrounding the school were flooded and could not allow transportation in or out of the area.

The Red Cross provided cots and blankets for all of the students who had to stay on campus.  Food services staff even stayed the night to prepare dinner for all of the students including some southern comforts like fried chicken tenders and french fries.

There were also reported cases of students needing to stay over night on campus at the following Humble ISD schools:

  • Kingwood Park High School
  • Kingwood Middle School
  • Woodland Hills Elementary School
  • Foster Elementary School
  • Elm Grove Elementary School

Luckily for the area the storms passed quickly and the flooding lasted only for one day, the following day all water reseeded.  This is the second major flash flood in the area since Hurricane Harvey which caused wide spread major floods in the Kingwood and Humble areas.

Understanding Category 1, 2 and 3 Water

6/10/2019 (Permalink)

Category 1 water loss, category 2 water loss and category 3 water loss explanations.

Water damages can come in various shapes, sizes and types.  According to IICRC, the national standard in water restoration and proper cleaning processes, there are three categories of water each with their own remediation process.

  • Category 1: clean water - water that has been treated and does not contain waste products.  CAT 1 water does not require that materials be removed and cannot be dried according to IICRC standards.

  • Category 2: gray water - water that has been used and may carry waste products.  This is typically clear water that you probably would not want to drink it including clear water from a toilet or pipe line.  

  • Category 3: black water - water that has extremely unsanitary and is disease carrying, including flood waters.  In all CAT 3 water losses all materials including flooring, doors, base cove, molding and even door frames must be removed if CAT 3 water has touched/effected the materials.

In any water loss SERVPRO of Kingwood/Humble's professionally trained and IICRC certified Production Managers will walk you though the process and ensure that you understand what category of water loss you have and how to remediate the damages to get your home or business back to, "Like it never even happened."

Moisture Control For High Risk Buildings

6/10/2019 (Permalink)

EPA Mold Remediation in Schools and Commercial Buildings Indoor Air Quality Publication

In 2008 the EPA published Mold Remediation in Schools and Commercial Buildings which outlines the importance of proper structural drying to avoid mold growth especially in "high risk" buildings including schools and commercial buildings.

In the article the EPA suggests, "It is impossible to eliminate all mold and mold spores in the indoor environment. However, mold growth can be controlled indoors by controlling moisture indoors".  

The most effective way to control moisture indoors is to:

  • Fix plumbing that cause frequent leaks.
  • Stay mindful of wet spots caused by reoccurring condensation.
  • Keep HVAC drip pans flowing properly by clearing any obstructions and maintaining them regularly.
  • Ensure dryers are vented to the outside.
  • Maintain indoor humidity to 30-50% where possible.
  • Immediately clean and properly dry any wet areas.
  • Do not let building foundations remain wet for prolonged periods of time.
  • Have a remediation plan or Emergency Ready Profile on hand from SERVPRO to be prepared to quickly and effectively remediate any water damages.

The EPA also recommends in their publication: 

"The Key to Mold Control is Moisture Control!

  • When addressing mold problems, don’t forget to address the source of the moisture problem, or the mold problem may simply reappear!

  • Remember to check for high humidity and condensation problems as well as actual water leaks, maintenance issues, and HVAC system problems.

  • Protect the health and safety of the building occupants and remediators. Consult a health professional as needed. Use PPE and containment as appropriate when working with mold."

Always consult with a licensed remediation company, like SERVPRO of Kingwood/Humble at 281-219-8180 if you suspect you have a moisture problem or had a recent water loss.

Heroes of Houston

5/16/2019 (Permalink)

SERVPRO donated $4,000 to the Fire Fighters Foundation of Houston at the 2019 “Heroes of Houston” event!

During Hurricane Harvey the Houston Police Department, the Harris County Sheriff’s Office and the Houston Fire Department worked days on end to ensure the safety of all Houstonians. SERVPRO and No Town Left Behind had the wonderful opportunity to show our appreciation for their hard work, dedication and heroism at our 2019 “Heroes of Houston” event.

Hurricane Harvey was a storm of monumental destruction and devastating rain. Millions of Houstonians were brought to safety due to the help of the City of Houston, County governments and State governments. The continuous rise of water made the search and rescue operations appear to be never ending. However, as chaos filled the streets of Houston, even more first responders were there to console and rescue civilians.

During the Harvey recovery efforts, we came to the realization that we have a symbiotic relationship with first responders. In a storm crisis, we are on standby until first responders complete their search and rescue missions. They assure all civilians are safe, then we ensure their home or office is fully functional and safe.It was during Hurricane Harvey that we learned a valuable lesson. If we want to effectively respond to emergencies, it is absolutely essential that we have a proactive relationship with the City of Houston.

In an effort to building strong relationships and enhancing the impact of our philanthropic efforts, SERVPRO created the First Responder Initiative. This initiative directly gives back to first responders. We conducted a nationwide survey acquiring the desires and needs of first responders and the results were amazing. The highest ranked need among all first responders was an increase in resources. All first responders desired the opportunity to do and give more to the City of Houston. For this reason, we presented the Houston Police Department, the Harris County Sheriff’s Office and the Houston Fire Department with donations to the charity of their choice to support their department.

SERVPRO donated $5,000 to the Houston Police Foundation, $1,000 to the Houston Fire Department, $5,000 to the Harris County Sheriff's Office Benevolence Fund and $4,000 to the Firefighters Foundation of Houston. First responders demonstrate heroism on an everyday basis, however, they view it as their civil duty to the City of Houston. We believe these amazing individuals deserve a light shined on them for their continual service to all Houstonians, therefore, we honored multiple first responders with outstanding service awards.

We honored Commander Larry Baimbridge, Deputy Roberto Martinez, Senior Communication Captain Walter Pickney and Captain Arthur De La Garza. In addition, we honored members of Houston First Corporation and Mike Warren, of HEB, with the Biggest Heart of Texas Award for their phenomenal recovery efforts during hurricane harvey.

It was our honor to show our respect and appreciation to these phenomenal individuals. SERVPRO sends a huge thank you for serving the City of Houston during our time of need.