SERVPRO of Kingwood / Humble Employee Photos

Susan Meacham

Susan Meacham is the Owner/CEO of SERVPRO of Kingwood/ Humble. She thrives each day making sure each and every customer is well taken care of. 

Allison Bancroft

Allison Bancroft is the Job File Manager for SERVPRO of Kingwood/ Humble. Allison is responsible for coordinating our technician crews to be able to respond to any claim faster and maintain the communication line between in house staff and our clients.

Amanda Wilson

Amanda is the Accounting manager for SERVPRO of Kingwood/Humble. Her customer service is impeccable with the clients. Bills are easy to read and timely taking the confusion out of working through an insurance company for payments.

Mel Hernandez

Mel Hernandez serves as the Training Manager for SERVPRO of Kingwood/ Humble. Mel ensures our Technicians, Crew Chiefs and Production Managers are properly executing job satisfaction by keeping them all up to date with SERVPRO remediation standards and ensure they have the appropriate industry and IICRC certifications and trainings to produce any job.

Khadija Zaheer

Khadija Zaheer serves as the Marketing Coordinator for SERVPRO of Kingwood/ Humble. Khadija is an active member of The Woodlands Chamber of Commerce and represents our office in procurement negotiations, vendor registration and assists in event planning.

Jean Foty

Jean Foty is a Business Development Executive for SERVPRO of Kingwood/ Humble. Jean has nearly 20 years experience in the restoration industry and a true passion for mitigation.  Her energy is contagious and she brings her hands on experience to every loss to help the client understand their remediation options and get the job done correctly.

Michael Vela

Michael Vela serves as our Water Production Manager for SERVPRO of Kingwood/ Humble. Also known as Mike he oversees the daily production of water Technicians and Crew Chiefs.  He ensures that all losses are being produced to IICRC standards and that our customers are 100% satisfied with our services.

Charity Pursifull

Charity Pursifull serves as our Fire/ Contents Production Manager for SERVPRO of Kingwood/ Humble. Charity leads our team of fire Technicians and is the first on site to review and smoke and soot clean up losses.  She has a proven track record of remediating fires smoothly and efficiently.  Her daily functions include direct contact with clients, loss negotiations with adjusters and ensuring our team of fire technicians are preforming to IICRC standards.

Jon Gregoire

Jon Gregoire is our Mold Production Manager for SERVPRO of Kingwood/ Humble. Jon leads a team of dedicated mold technicians who respond to mold losses and effectively mitigate to remove mold and restore homes and businesses.  Jon is licensed by the State of Texas TDLR as a mold remediator.  

Melissa Jebril

Melissa Jebril is the Director of Digital and Field Marketing for SERVPRO of Kingwood/ Humble. Melissa assists the field sales team in coaching and ensures that they have the proper knowledge to market mitigation and restoration services.  In addition Melissa brings a wide array of digital marketing knowledge and helps maintain SERVPRO of Kingwood/Humble's online web presence on Google and social media.