Recent Why SERVPRO Posts

Cullen Maintenance Barn

4/22/2019 (Permalink)

Why SERVPRO  Cullen Maintenance Barn As part of the hurricane harvey reconstruction, SERVPRO assisted with the restoration of Cullen Maintenance Barn.

Hurricane Harvey caused critical damage to many properties around the city of Houston! Cullen Maintenance Barn was one of many locations harmed by the storm. The restoration workers restored all areas of the facility including: The break room, file room, front desk, meeting rooms, bathrooms, offices and sink room.

Our restoration workers began immediately extracting water from the facility to prevent any further damage. Our custom professional equipment allowed us to dry the facility as well as discard the damaged flooring and insulation that was in the building.

Additionally, all valuables inside the building were removed. If requested, we inspect the facility and distinguish the salvageable items from the non salvageable. Once they are divided, the salvageable items are cleaned and restored for the customer.

The City of Houston Herbert W Gee Municipal Courthouse

4/22/2019 (Permalink)

Why SERVPRO The City of Houston Herbert W Gee Municipal Courthouse The outside of City of Houston Herbert W Gee Municipal Courthouse

The City of Houston Herbert W. Gee Municipal Courthouse contacted SERVPRO due to a water loss that occurred in their employee bathroom. SERVPRO arrived to the building and immediately inspected all possibly affected areas. After scoping the damaged areas, they performed a moisture check to detect how far the water migrated. The water loss affected multiple rooms within the courthouse, causing standing water in the mechanical room, bathroom and conference room.

SERVPRO’s highly trained restoration workers extracted water from all of the affected areas with specialized drying equipment. Additionally, they removed the cover base, drywall and insulation. Along with moving the insulation, they moved all personal items affected by the water to a dry and secure area.

SERVPRO’s number one goal is to restore your property and prevent future damage! In addition to efficiently restoring your property, we will always come back and double check our work. Water damage can be a huge headache but our goal is to make it look, “Like it never even happened.”

Houston Water Works

4/22/2019 (Permalink)

Houston Water Works called SERVPRO on the scene after experiencing flooding at their facility. Air movers, dehumidifiers, generators and extension cords were used to mitigate the flooding issues on the first visit.

SERVPRO returned to the facility several times to examine the drying levels. On the second return, a moisture test was ran. The building failed the drying goals causing our technicians to manually discard the water and leave drying equipment running in the facility while they were away.

When they returned for the third visit, they performed an additional moisture reading. The affected areas still did not reach drying goals which caused 149 fans and 50 dehumidifiers to be left on the scene.

On the final visit, the technicians inspected the affected areas and found most areas were dry. Nonetheless, some areas of the building failed the drying goals due to the customer deciding not to demo.

SERVPRO caters to the customer’s needs, no matter the request. Give us a call at 281-219-8180 if you experience damage to your home or property. We’ll be there in a hurry, ready to serve you!

Will Commercial Insurance Cover Mold?

11/26/2018 (Permalink)

Why SERVPRO Will Commercial Insurance Cover Mold? Mold damage after water and fire situation in a Houston,TX building

The owner of a building that is found to contain mold will want to know whether a commercial insurance policy covers remediation costs. Some policies provide mold coverage, while others have exclusions, exceptions, or limits. Here are several considerations that can affect coverage for mold damage.

Check for Exclusions and Exceptions

A heightened number of mold claims in recent decades have led a number of commercial insurers to exclude mold or make exceptions regarding causes or remediation methods. Some of these exceptions may include coverage for fungus growth due to

  • Fire suppression system leaks
  • Water damage
  • Flood insurance policies that only cover mold resulting from flooding

Commercial insurance policyholders should familiarize themselves with the terms and limits of their coverage. This can help building owners decide whether they should obtain a mold insurance endorsement.

Factor in Limitations

Some policies have limited coverage, usually around $15,000, for mold. This limited coverage can help to offset the costs of:

  • Cleanup
  • Tearing out contents or materials
  • Replacement and rebuilding
  • Testing

This limit applies to single occurrences and is an annual aggregate. If this coverage is not sufficient, contact an insurer to add a mold endorsement.

File a Complete Claim

Mold damage is more likely to be covered if a complete claim is filed. This process should involve:

  • Documenting damage
  • Obtaining test results and estimates
  • Filing a claim
  • Submitting Proof of Loss
  • Following up with an adjuster

Proper documentation and procedure can increase the chances of approval. If a policyholder is not sure how to proceed, he or she should contact an insurance agent.

It is possible to obtain commercial insurance coverage for mold. This peril may or may not be covered in a standard policy. Contact your insurer to discuss terms, limits of coverage, and whether additional mold insurance will be necessary to offset the costs of hiring remediation experts in Houston,TX.

3 Property Management Tips for Preventing Hurricane Damage

11/19/2018 (Permalink)

Why SERVPRO 3 Property Management Tips for Preventing Hurricane Damage Having a first aid kit in your Kingwood,TX home can help in an emergency

Tips To Prevent Hurricane Damage On Your Property

The time to prevent hurricane damage on your properties is long before any storm warnings are sounded. Take advantage of the years when hurricane activity is low and put hurricane preparedness tips from the Federal Emergency Management Agency and the Department of Homeland Security into action.

1. Create an Emergency Preparedness Plan

It may not be possible for you to get to each of your properties when a storm is heading to Kingwood,TX, but you can prepare those properties to avoid serious damages. Post evacuation and sheltering-in procedures where everyone on the property can become familiar with the plans. Stock the front office with essential supplies, including

  • Flashlights
  • Fire extinguishers
  • Hand-crank or battery-powered radios
  • First aid kits
  • Whistles
  • Blankets
  • Basic tool kits

When appropriate, provide a gallon a day of water for each person on the property for at least three days. Access to clean water and ongoing news about the status of a storm could prevent panic among anyone on your properties during emergencies. Reducing panic is an important way to reduce hurricane damage.

2. Perform Annual Emergency Preparedness Trainings

The staff and residents on your properties should understand basic information, such as the elevation level of the property and whether flood or fire prevention steps would be necessary in an emergency. Hold annual trainings for personnel, so they know how to respond when tidal flooding or hurricane evacuation warnings are given. Make sure communication plans are part of this training. Talk to hurricane recovery professionals to learn more.

3. Supply Property Protection Equipment

A vital component of property management during storms is to protect buildings and property from flooding and hurricane damage. Don't wait until storm warnings pop up on the forecast to stock up on plywood and other emergency supplies. It may not be feasible to store enough plywood to protect all the windows on your property, but you can keep enough on hand to protect windows in common areas and places where people are most likely to be doing business. Give a similar focus to the exterior of the property.

Is Your Business Prepared for a Fire Emergency?

11/19/2018 (Permalink)

Why SERVPRO Is Your Business Prepared for a Fire Emergency? The best time to plan your evacuation plan is now

A fire is one of the most unpredictable forces in nature, so knowing how to escape one if it should break out at your Humble,TX, business can be key for reducing injuries to your employees and customers. Even if you have fire safety measures in place, such as ceiling sprinklers and fire extinguisher stations, a contingency plan can be as equally important when a blaze gets too big for you to handle alone. Asking yourself a few questions about your building’s layout and workforce can help you create an effective and viable escape plan.

Where Is Your Company Located?

The location of your business within a building can affect your evacuation plan, so this is a factor you will probably want to consider. Take a quick tour of your office space and note the specifics that might affect your planned route:

  • The number of exits
  • The floor your company occupies
  • The condition of accessible stairwells

If you rent a building, ask your landlord to assist with creating the plan and whether you can modify any exits to make them safer during an evacuation.

Does the Plan Include Handicapped Routes?

Handicapped employees and customers can have difficulty reaching safety during an evacuation, so it is important to include special considerations for them in your contingency plan. Assign handicapped workers an evacuation partner to assist them in case of an emergency and create at least one route that is wheelchair accessible.

Are All Shifts Aware of the Plan?

If you have more than one shift working at your business, it is important that each understands the details of the evacuation strategy. Call in a fire damage and cleanup service to help you organize a company-wide information meeting on safety so you can perform drills and ensure all of your employees are prepared in case of fire.

Fires can break out without warning, even if your Humble,TX, business is normally at low risk for such an event. Having an effective contingency plan in place helps to protect your employees and customers while offering you peace of mind as a business owner.