What our Customers say...
The guys that came out were very professional with lots of knowledgeable and friendly service. They were very efficient. I would strongly recommend this company. I am definitely keeping their number in case we need them again. Thank you guys for always being there for us!
Felton, Thomas, Nelson and Oscar were very professional and efficient in the water damage mitigation equipment delivery and placement. Joshua and Mike performed at the same high level when removing equipment.
The team that I met with was knowledgeable, quick, and really efficient. They answered every question I had and were really patient with me. I would recommend these guys in a heartbeat.
Great experience with SERVPRO after damage due to a broken pipe. Christine did an outstanding job with scheduling and communicating our needs to the team. Jason went out of his way to provide exceptional service.
Kevin went out of his way to make sure we were comfortable with the process and listened to all our concerns. His team did a great job. Definitely recommend.
Felton and Noah were quick and very professional. They take pride in their work and made a very stressful situation a little less stressful. Thank you for professionalism, kindness and a job well done!
Rashad, Mercedes, Mirian, Joaquin, Sean, and Ernesto was excellent. They came out and performed fire remediation demo and the experience was amazing. Rashad has coordinated the whole entire process including communicating with my adjuster. I want to thank SERVPRO and the entire team for their integrity and most of all excellent customer service. Customer service goes a long way and SERVPRO of Kingwood /Humble delivered it like no other. Thank you.
Julian Martinez was fantastic. Very kind and professional. Great results.
We had an unexpected flooding issue in our home and our insurance company, AAA, sent out SERVPRO the next day to assess the water damage and perform a dry-out. I was thoroughly impressed with the knowledge and professionalism of Felton Price and Noah. They did a great job! I would highly recommend SERVPRO for your clean up and restoration job. Thank you Felton and Noah for your hard work!
Rashad Kennedy OMG was so amazing he was on time and Customer service was excellent beyond great thanks for sending him to us thanks so much.
All of the service people that have come to my home have been super professional and have worked hard to get my home dry. Felton Price came today and I was super happy with his work ethic.
Great job by Kevin and Darien. Really appreciate their help!
Their Fire team was awesome please recognize: Edith Tristan Mirian Reyes Laura Velez Joaquin Longoria Jael Silva Mercedes Zambrano Yanira Rodriguez Carlos Torres Ena Gonzalez Virginia Olguin Cleaning/ /pack-out/pack-in- everything was great. Thank you!
I needed to have my apartment packed up and moved to my new house. SERVPRO of Kingwood/Humble was so helpful with this process.
Everything was boxed up and large furniture broken down in record time. Then moved to the new location and unpacked and furniture reassembled.
They made the process so smooth and easy. If I move again, I'll definitely give them another call.
I want to say that Kevin Wilkes, Crew Chief with SERVPRO was amazing in response to our flooding from an overflow of water coming from our A/C through a sink upstairs through to our dining room downstairs. He provided prompt, professional assessments and quickly moved to remove wet debris, Sheetrock, wood and carpet all while thoroughly explaining it step by step to me. He was reassuring at a time when I needed that most. He and Augustine quickly set up the proper equipment and did thorough anti- microbial service to prevent further damage. In review, he let me know what to expect going forward and followed up for 3 days!! I highly recommend Kevin and SERVPRO to everyone including our church family at New Covenant Church, Humble, TX who has also experienced great service from SERVPRO. While there may be many choices in companies in these services, Fire and Water, Cleanup and Restoration, I can assure you that no other company compares in being honest, straightforward and professional ! It is literally "Like it never even happened." Thank you to Kevin Wilkes and your team!
Our service techs came out today (Kevin & Kevin) & I can honestly say I'm happy with the service! I do not do google reviews or really any reviews for that matter. But I felt this one was well deserved. My wife and I were already in a bad mood and feeling down since our AC was having issues and causing leaks through our ceilings. But these guys came out and their positive attitude and professionalism really made light of our situation. Their swift work made it seem like our situation isn't so bad and will be fixed in no time. I would highly recommend & you would be even more lucky to get these two fellas.
Top-notch people that delivered on what they said they would do. The people at my home were very respectful and worked very quickly to resolve the water issue in our home.
The technicians have a fantastic work ethic and customer service. They stayed late every night and made sure my entire property was dry by leaving drying equipment while they were away. Great service!
We had a great experience with SERVPRO. The people were very nice. We were Leary of having people in our house but once these guys showed up we felt much better. They finished the job quickly also. Thank you SERVPRO for fixing our house!
Top notch people that delivered on what they said they would do. The people on my home were very respectful and worked very quickly to resolve the water issue in our home.
Thankful for such a compassionate staff! They didn’t just care about getting the job done, they asked several times how I was doing during such a rough time in my life!
I had such a pleasant experience with this company. I thought my house had a mold issue but thankfully SERVPRO scoped my home and confirmed my house was mold free. I really appreciate the immediate response to my request and the friendly crew!
I came back from vacation to a terrible smell in my home. I couldn’t figure out what it was but no matter what I did, I couldn’t get it to go away. I called SERVPRO to see if they could come out and scope my house. They arrived within an hour and were able to inform me of a debris build up throughout my home. They gave me a run down of the services I needed, and they even gave me pricing! Great customer service… and the icing on the cake is they did a phenomenal job on my house, the smell is completely gone!
I’ve never met owners who are so hands-on, they met with me personally about my property’s restoration process and made sure every detail was taken care of. I truly appreciate them!
I was so stressed when water began to flow through my home in the middle of the night. I gave SERVPRO a call and they were able to come the same night to stop the water and scope the full damage of my home! So much stress was relieved from them showing up immediately!
They did a wonderful job during Hurricane Harvey! Not only did they help me completely dry and restore my home, they serviced my neighbors as well!
I liked working with SERVPRO! I would recommend them to my friends and family.
Llamamos a SERVPRO cuando se mojo nuestro restaurante. Hicieron la limpieza muy rápida. Gracias por todo!
Our facility was flooded and SERVPRO was so amazing to work with. Would highly recommend for any commercial properties.
We had a large fire and SERVPRO was great to work with.
Simply the best company to work with!
SERVPRO is very professional and they are the best restoration company in Houston.
Thank you SERVPRO of Kingwood/Humble!
The roof was leaking and I called SERVPRO to came to clean it up. They did my toilet overflow a few years back too so I called them again.
I didn't have a lot of mold but was glad for SERVPRO. Joey was especially nice and he spelled out the whole process for us.
SERVPRO was great at cleaning up my mess. I burned chicken on the stove.
Our offices had a pipe break over the weekend. SERVPRO of Kingwood/Humble got us back to work that afternoon. It took a few days to be all done but at least we could work. I would definitely use them for my own home.
Logan and Jose were professional, courteous and knowledgeable.
Don't cook your turkey inside a fryer in your garage. Thank goodness the guys at SERVPRO knew what they were doing. Thanks for all the help.
SERVPRO was called after an attic hot water heater flooding of my home. Two technicians were here within an hour and when they saw the scope of damage immediately called in two more. The four worked tirelessly until all wet dry wall, ceiling, carpet were removed,then fans and dehumidifiers in place. Extremely thorough and professional over 11 hours they were here and in the follow up appointments over the next three days to check the dry out process. They made a devastating situation tolerable and almost pleasant! HIGHLY recommend SERVPRO! Many thanks and deep appreciation for a job cheerfully and well done!
I just wanted to take the time and say thank you! Your friendly service and understanding was what I needed following the flood. You are the best!
So glad SERVPRO is located everywhere. I really would be lost if it had not been for SERVPRO. Thank you for coming over and taking care of the mold in my home.
The Crew did a wonderful job and they were friendly too.
Wonderful crew! Made a horrible situation almost fun!
Awesome job. The crew did an excellent job and are always welcome here.
Awesome job. The crew did an excellent job and are always welcome here.
The team was well mannered and professional. Strong and very helpful with the questions I needed answered.
Great job! The crew worked their tails off. Kirk and Eli are especially great and very hard working. Everyone has been wonderful. The crew is very nice and professional.
The gentlemen that assisted with the clean up were extremely kind and helpful. I will recommend this company to anyone who needs your services. Thank you for having wonderful employees.
Thank you so much for your assistance with the water damage at Mrs. Wolf's apartment. She is very limited, both physically and financially, and your generous help are much appreciated. I am so pleased to know that there are still companies in this world that have the kindness and compassion for less fortunate people.
I recently moved into an old house that had been abandoned for quite some time. The major reason the house had stayed empty for so long was the size of the mold damage that had virtually taken over the entire house. Most inspectors believed it would have to be completely gutted and rebuilt. Fortunately, your company came in and got the repairs done, the mold was cleaned up and the house was deemed safe once again. All for a lot less that a total remodel job. Thanks again
This is a fantastic company! They got the storm damage repairs done as promised on time, and under my budget. Although most of my damage was confined to my entrance way they were sure to check the entire downstairs and make sure they got all of the damage repaired. Hopefully, this never happens again, if it does they will be the only company I hire to clean up after another storm.
These guys were an awesome example of what a company should be…Polite, Honest, and Experts. I thought it would be rare to find such qualities in any repair service, but they exceeded every expectation I had. They will get my business every time and should probably get yours too!
Very confident in your technicians knowledge, methods, and equipment used. They arrived quickly after my frantic call of saturated walls, ceilings, and carpet. The first two men to arrive realized I had tall ceilings needing scaffolds and immediately called in two more helpers. All were very professional and worked tirelessly until the job was done and all the big green fans and dehumidifiers in place. The follow up appointments over the next three days were always on time which was much appreciated. I highly recommend your company and the well trained professionals you employ. Thanks sincerely!
Very happy with the work done by SERVPRO, they were very professional and willing to get the job done right.